The new law making mandatory for restaurants and cafes to display prices publicly at the entrance to establishments and on tables, came into force on 1 January in Turkey in the face of growing consumer complaints about price gouging due to inflation (which reached 64.77% in December) and the practice of some restaurants of not displaying prices on their menus.
The new Turkish Trade Ministry regulation, which comes with increased inspections, encourages transparency with the aim of protecting customers by allowing them to know in advance the prices displayed at the entrance of restaurants and cafes before they decide whether to eat. While some outlets – especially those belonging to big food chains – began displaying their prices a month ago, many have not yet implemented the law even though it is already in force, claiming that they are waiting to update their prices before displaying them to the public.
While the law obliging restaurants, cafes and other food outlets to display their prices publicly has been welcomed by customers and clients, who tired of dealing with changing and in many cases exorbitant prices – especially in tourist locations – now have more criteria to make better choices, the measure has not been so well received by restaurant owners, some of whom admit having lost many customers. “Business has dropped by half. Our dining room should be full at this hour, but it’s empty,” commented one restaurant owner.
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Pablo Gómez is a specialist in Turkey and has been editor-in-chief of Hispanatolia since 2011. He has been analysing current affairs and geopolitics in Turkey and the surrounding region since 2006.
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