Google or YouTube remained inaccessible since Thursday morning in more than twenty countries in Europe, including Turkey, with thousands of users reporting problems accessing services such as Gmail or Drive through social networks, without the exact causes of the incident being known for now.
According to Turkish media such as Hürriyet, the first reports of problems accessing Google and its associated services such as Gmail, Drive or YouTube began to be detected in Türkiye at around 10:00 local time (09:00 CET), with incidents also being reported in other countries in eastern and south-eastern Europe such as Bulgaria, Greece, Romania, Croatia…
Hours later, the tech giant issued a brief statement confirming the problem: “Multiple Google services have experienced network connectivity issues in multiple regions across Europe and Asia. We are investigating what happened,” Google said.
“Google, Android and its associated services are experiencing a service disruption affecting Türkiye and the Europe region,” said Turkey’s Deputy Minister of Transport and Infrastructure Ömer Fatih Sayan. “We have requested a technical report from Google on the cause of the service interruption. These outages show how important home-grown and domestically produced products and software are,” Sayan added.
24 European countries and the US affected
The deputy minister himself published a map showing Turkey and large parts of southeastern Europe, Ukraine, Russia and even Western Europe affected by the Google’s ‘blackout‘. Media reports in Greece indicated that the outage affected at least 24 European countries, mainly areas in Eastern Europe, although occasional problems were also reported in areas in some countries in Western Europe, and even in the United States.
Experts in Turkey such as Professor Ali Murat Kırık of Istanbul’s Marmara University have suggested that the interruption of access to Google or YouTube could have been caused by an error during a test of the service. In the hours that followed, however, several Turkish users reported on social media that access was being partially and gradually restored.
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Edited and reviewed by:
Pablo Gómez is a specialist in Turkey and has been editor-in-chief of Hispanatolia since 2011. He has been analysing current affairs and geopolitics in Turkey and the surrounding region since 2006.
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